Returns & Exchanges
At Global Cycling Network, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day return window for all unused items in their original packaging. Whether it's a sizing issue or a change of heart, our streamlined process ensures you get back on the road as quickly as possible.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the cycling apparel or accessories you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all tags remain attached and the gear is in unwashed, unworn condition.
- 3.Attach Shipping Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return parcel.
- 4.Drop Off and Track
Hand your package to the designated courier service and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.